Claims happen.
We’re here for you every step of the way.

If you’ve had an incident or accident and wish to file a claim please call our office at 972.250.0400.

For claims service after business hours please email


If you prefer to contact your Underwriting Company’s Claims Department directly please refer to your insurance policy for their contact information.

Please be ready with the following information

  • Point of Contact and email address and telephone numbers for all matters related to this claim
  • Date, Time, and Location of Incident or Accident
  • Description of the Incident or Accident
  • Location of Insured Aircraft now
  • Name of Pilot flying the Insured Aircraft involved and his/her contact information
  • Information related to any injuries